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Lyft Announces It Received More than 4,000 Reports of Sexual Assault in First Safety Report
Lyft Releases Safety Report and New Measures: Are They Enough? On October 21, 2021, Lyft released its long-awaited Community Safety Report that “details the frequency of the most serious safety incidents” and outlines policies designed to protect riders and drivers alike. According to the report, the ridesharing platform received 4,158 reports of sexual assault between 2017 and 2019. During those…
Lyft Will Not Demand Arbitration From Victims of Sexual Assault
Lyft has announced a major change to its User Agreement. Lyft will no longer demand arbitration when passengers report they have been sexually assaulted or harassed by drivers. Arbitration (which is costly and generally viewed as a pro-business dispute resolution method), rather than a jury trial, had previously been required to resolve disputes under Lyft’s User Agreement. The decision by Lyft…
Uber Will Not Require Arbitration From Victims of Sexual Assault by Drivers
Uber has announced a major change to its User Agreement. Uber will no longer demand arbitration when passengers report they have been sexually assaulted or harassed by drivers. Arbitration (which is generally seen as a pro-business), rather than a jury trial, had previously been required to resolve disputes under Uber’s user agreement. The decision by Uber, hailed as a victory for…